Managed IT
Fully outsourced IT department or an extension of your internal team.
- Unlimited help desk and remote support.
- Workstation and server management.
- Scheduled patching, updates and monitoring.
- On-site visits when needed.
Modern IT partner for growing teams
Modern IT services,
AI solutions & security
for teams that can’t afford downtime.
Managed IT support, cybersecurity, networking and cloud under one partner. From end-user support to secure infrastructure and AI integrations — we keep your systems online and your risk under control.
No spam, no pressure — we connect only about your request.
What we do
Managed IT, cybersecurity and infrastructure without the enterprise markup.
We own the daily support, monitoring, security and network work so your team can focus on the business instead of fighting IT outages.
Cybersecurity
“Security by default” — protecting your network, users and data at every layer.
- Network hardening and multi-factor authentication.
- Vulnerability scanning and remediation guidance.
- Endpoint protection with continuous monitoring.
- Support for HIPAA and other compliance requirements.
Network & Cloud
Reliable network and cloud architecture with proven recovery playbooks.
- Firewalls and secure Wi-Fi design.
- Cloud migrations and hybrid environments.
- Backup and disaster recovery planning.
- Secure VPN for branches and remote staff.
Industries
Teams we support every day.
We work with organizations that simply can’t stop: from healthcare and manufacturing to professional services and nonprofits.
Professional Services
Real Estate
Non-profits
Construction
Manufacturing
Retail
Hospitality
Public Sector
About Network Painter
Enterprise-grade IT and security for small and mid-sized business.
For more than 20 years our team has been designing and supporting infrastructure where uptime and transparency actually matter. No “black boxes” — you see what’s happening in your network and track progress in real time.
20+ years
of IT and cybersecurity experience.
Local
support you can actually reach.
HIPAA-ready
guidance and ongoing compliance support.
Vetted
and fully insured professionals.
Why Network Painter
Reliability, security and clear communication.
We build a partnership where fast response, strong solutions and transparency are just as important as the tools we deploy.
Fast, human support
Real engineers instead of endless phone trees. Tickets don’t disappear — you see status and timelines at every step.
Security-first mindset
Every device, project and integration is viewed through the security lens, not bolted on as an afterthought.
Full IT coverage
From workstations and Wi-Fi to cloud, backups and AI automation — all handled by one team and one strategy.
Free security assessment
See your risks before they turn into incidents.
We conduct a baseline network and security review so you understand where you are today and which steps will bring the biggest impact tomorrow.
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✓Network hygiene review: firewalls, MFA, endpoint protection and access controls.
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✓Prioritized risk list and recommendations mapped to your audits and business goals.
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✓Optional on-site visit and disaster recovery scenario walk-throughs.
We present results in a strategy session — no pressure, just facts and clear options.
What the assessment looks like
1. Short discovery call to understand your goals and constraints.
2. Data collection: we pull metrics, scan networks and key access points.
3. Risk summary and priority map that makes sense to both IT and leadership.
4. Action plan that can be rolled out in phases.
Ideal for clinics and manufacturing sites
Available remote or on-site
Testimonials
Trusted by teams where downtime is not an option.
Clients highlight stability, predictability and the fact that long-promised integrations finally start delivering real value.
“They support our clinic in a way patients never notice — issues are caught in advance and updates happen without interrupting care.”
Director of Operations, Healthcare
“The team finally brought our CRM and integrations to the level we’d been promised for years. Reporting and processes are actually connected now.”
President, Professional Services Firm
“After the security assessment we had a clear picture of where our networks were exposed
and which fixes had to come first. We re-built key pieces of our infrastructure before the next audit —
and both IT and auditors noticed the difference.”
Network hardening and audit-readiness project.
Example of outcomes with Network Painter
Ready for a secure, modern IT foundation?
Talk with our engineers and we’ll help you assess your current environment, map out an automation and AI roadmap, and build protection across all locations and branches.
MSP clients get access to a secure portal for tickets, reports and dashboards.
Contact Network Painter
Phone
413-749-4929 — MSP clients receive priority incident response.
Portal
Secure MSP client portal for tickets, reports and dashboards.
Service area
Western Massachusetts and remote support for clients in other regions.
Let us know if you’re looking to start a project, request a security assessment,
or simply get an expert opinion.